Frequently Asked Questions

Online reputation management (ORM) is the practice of monitoring and influencing how you or your business are perceived online. It’s basically taking control of your digital footprint and shaping the narrative about you or your brand. Here’s a breakdown of what it involves:

  • Reputation Repair
  • Reputation Establishment
  • Reputation Monitor
  • Reputation Management
  • Reputation Protection
  • Manage Review

Reputation repair is a subset of online reputation management (ORM) specifically focused on addressing and mitigating negative information about you or your brand online. While ORM encompasses the broader strategy of shaping your overall digital image, reputation repair tackles the specific challenge of dealing with damaging content already present.

Reputation establishment, as the name suggests, focuses on building a positive image for yourself or your brand from the ground up. Unlike reputation repair, which deals with existing negative information, establishment strategies aim to proactively shape how people perceive you online.

Think of them as seasoned reputation management experts using sophisticated tools and strategies. At Clean Traces, we go beyond just data, providing in-depth analyses, competitor comparisons, and even crafting crisis communication plans and reputation repair strategies. They essentially help you not just understand, but actively manage your online image.

Whether you need a personal assistant for your online life or a full-fledged PR team, understanding what

Reputation Monitor means in your specific context will help you choose the right solution to build and maintain a positive online presence.


Reputation management is the ongoing process of influencing and shaping public perception about an individual, company, or brand. It’s essentially taking control of your online narrative and building a positive image in the digital world.

Think of it like tending to a garden – you actively nurture positive information, suppress negative weeds, and ensure your overall image flourishes.

In online reputation management, “manage reviews” isn’t just responding to feedback; it’s actively shaping public perception. Promptly address both positive and negative reviews, showcase your commitment to improvement, and use them to identify areas for growth. By building trust and authenticity through review management, you cultivate a flourishing online image that boosts success.

ORM is crucial for businesses as the online reputation directly impacts consumer trust, purchasing decisions, and overall success. A positive online image can lead to increased customer loyalty and improved business credibility.

The timeline for ORM results can vary, but consistent efforts over time can lead to improvements. Quick responses to negative content and proactive management contribute to faster positive outcomes.

Individuals can benefit from ORM as well. Managing one’s online presence is essential for personal and professional reasons. It can impact job opportunities, relationships, and overall online identity.

Online privacy is crucial in ORM. Protecting personal and sensitive information helps prevent potential reputation threats. Individuals and businesses should be mindful of their online footprint and privacy settings.

Online reviews significantly influence local businesses. Positive reviews attract customers, while negative reviews can deter them. Local businesses should actively encourage positive reviews, respond to feedback, and address concerns to improve their online reputation.

ORM is beneficial for all industries. However, industries with high customer interaction, such as hospitality, healthcare, and e-commerce, often prioritize ORM to maintain positive relationships with their audience.

Yes, success in ORM can be tracked through various metrics, such as improved search engine rankings, increased positive mentions, and a decline in negative content. Monitoring key performance indicators helps evaluate the effectiveness of ORM strategies.

If something cannot be removed, then we work with our clients to draft messages and responses to best help the situation at hand. Sometimes we assist and guide our clients in the correct direction in taking legal action.

Online reputation management and SEO set out to achieve two separate goals. With SEO, the goal is to improve the visibility of a particular page. Conversely, with online reputation management, you’re looking to suppress the visibility of a negative article. SEO can be a large component of an online reputation management strategy.

Yes, negative reviews can deteriorate a business’s online reputation. Consequently, it can deter potential customers and negatively affect sales.

Yes, Clean Traces operates within the legal framework of relevant laws and regulations. We strictly abide by all essential guidelines and regulations in order to guarantee adherence to ethical standards and compliance. Similar to major internet corporations including Google, Facebook, Yahoo, and Bing, we lack the authority to publish negative content regarding your company or brand on the internet. You or your organization have the ability to manage the online perception of your reputation.

Yes, Clean Traces offers customization options to meet the unique requirements of our client. Please contact our support team for more information on customization options.

The cost of removing a link or review varies depending on the complexity of the job. It can range from as little as $300 up to $5000. For more information about pricing, please contact our support team.

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